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Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

At times, the weather can be unpredictable, but we don’t hold that against you. Our rain and inclement weather policy is one that you’ll be happy with.
 
We allow our customers to reschedule their event date – we don’t charge a reschedule fee. Rescheduled events are subject to availability. We can’t guarantee your items will be available on your rescheduled date.
 
In the event of rain or inclement weather, our clients are allowed to cancel, before 8 am on the day of delivery, without any cancellation fee. Keep in mind, once we deliver your inflatable to you, it is yours to enjoy, regardless of the weather, without a refund.
 
*We will not make a delivery of an inflatable bounce house if we feel it’s unsafe to use due to bad weather, such as heavy rain or high wind. We will refund any amount you paid for a bounce house that is not delivered due to unsafe weather conditions.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.